Refund & Cancellation Policy – Pasumaibazaar

At Pasumaibazaar, we take pride in delivering fresh and quality products. If you’re not satisfied with your purchase, we’re here to help.

1. Eligibility for Refunds

 Refunds are applicable only for:

       Damaged, expired, or incorrect items.

       Clay products that arrive damaged or if you receive the wrong product.

       Requests must be made within 24 hours of delivery.

       Proof is required: please share a photo or a short unboxing video showing the issue via WhatsApp.

2. How to Request a Refund

        To request a refund, please contact us:

         Email: fzmuthu2002@gmail.com

         WhatsApp: +91 9344992330

       Provide:

          Your order ID

          Description of the issue

          Photo or unboxing video clearly showing the problem

3. Refund Process

          Once your request is approved, refunds will be processed within 5-7 business days.

           Refunds will be issued via the original payment method or as store credit, based on your preference.

4. Cancellations

           Orders can be canceled within 1 hour of placing the order.

           Cancellations are not accepted after dispatch.